Privacy Policy

We may collect information you provide directly, information generated through AI calling services, and basic website usage information.

• Name, business name, email address, phone number, and contact details
• Information submitted through website forms, demo requests, contact forms, or support messages
• Business information needed to configure AI calling workflows, such as hours, services, FAQs, routing preferences, and caller instructions
• Call-related information such as caller name, phone number, call outcome, notes, summaries, transcripts, recordings, and follow-up details
• Subscription, billing, and payment-related information processed through payment providers
• Website usage data such as pages visited, approximate device/browser information, and basic analytics data

AI DETRIOTS services may involve AI-powered phone calls. Calls may be recorded, transcribed, summarized, and analyzed to provide the service, improve call quality, review outcomes, and maintain accurate business records.

Call recordings and transcripts may include caller names, phone numbers, questions, requests, appointment details, support issues, lead information, and other information shared during the call.

We use information to provide, operate, support, secure, and improve AI DETRIOTS services.

• To set up and configure AI calling agents and business workflows
• To answer calls, collect caller details, generate call notes, summaries, transcripts, and outcomes
• To process demo requests, support requests, subscription questions, and service inquiries
• To manage billing, subscriptions, account access, and customer communications
• To detect errors, improve reliability, monitor performance, and prevent misuse
• To comply with legal, security, fraud prevention, and dispute resolution requirements

We do not sell personal information. We may share information only when needed to provide the service, operate our business, process payments, comply with law, or protect our rights.

• Service providers that help with AI calling, hosting, communications, analytics, payment processing, or support
• Client businesses that own or manage the AI calling workflow receiving caller information from their own customers or leads
• Legal, compliance, fraud prevention, or dispute-related parties when required or reasonably necessary
• Business transfer situations such as merger, acquisition, restructuring, or sale of assets

Payment information may be collected and processed by third-party payment providers. AI DETRIOTS does not need to store full card numbers to operate the service.

We may keep billing records, invoice details, subscription status, plan details, refund records, and payment-related communications for accounting, service management, and dispute purposes.

Some clients may choose to connect third-party tools in the future, such as calendar, CRM, communication, or business management platforms.

If these tools are enabled, AI DETRIOTS may process only the information needed to provide the connected service, such as appointment request details, lead information, call notes, or workflow status.

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website usage, improve performance, remember preferences, and measure marketing effectiveness.

You can control cookies through your browser settings. Blocking cookies may affect some website features.

We use reasonable technical, administrative, and organizational safeguards to protect information from unauthorized access, misuse, loss, or disclosure.

No online service, phone system, hosting provider, or data transmission method is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect information.

We keep information for as long as needed to provide services, maintain records, resolve disputes, comply with legal obligations, improve systems, and enforce agreements.

Call recordings, transcripts, summaries, and lead records may be retained based on client service needs, technical requirements, legal obligations, or account settings.

Depending on your location and relationship with AI DETRIOTS, you may request access, correction, deletion, or limitation of certain personal information.

Some data may need to be retained for legal, billing, security, fraud prevention, service, or dispute resolution reasons.

AI DETRIOTS services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.

AI DETRIOTS may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Last Updated” date.

For privacy questions, requests, or concerns, contact AI DETRIOTS at: